Washington DC, May 7, 2020 — TeleTails, Inc. (teletails.com), the veterinary telehealth platform that has helped extend relationships between veterinarians and pet owners beyond the walls of a practice with its innovative telemedicine service, announces the launch of TeleTails Instant: a new software tool developed in response to COVID-19. The company is making TeleTails Instant available at no cost to help veterinary professionals provide care while maintaining social distancing.
As veterinarians face the challenge of caring for animals while limiting in-person pet owner visits within their practices, many providers have turned to telehealth as a way to safely offer care. To further streamline interactions with pet owners who still need to bring their animals into a practice, TeleTails is pleased to empower veterinarians and behaviorists to host immediate live video sessions via TeleTails Instant. This system is particularly useful for practitioners who are currently offering limited curbside care over the phone or through a barrier, as well as those offering a quick follow-up option that pet owners can view remotely, safely from a mobile device or computer.
TeleTails Instant is a video conferencing tool using TeleTails technology to power a live video visit while a veterinarian is attending to a pet in an examination room. It allows practitioners to send pet owners a secure link via text message to connect to a video conference at the click of a button—without sharing personal information or requiring any downloads. Users can instantly join a session with their veterinarians while their pets are being examined.
“Keeping veterinarians, staff, and their clients safe and connected during this pandemic is crucial to the team at TeleTails. Therefore, it was important for us to make this option accessible to both veterinarians and their clients, free of charge, during the COVID-19 crisis,” explains Dr. Hilary Jones, TeleTails Chief Veterinary Officer and Co-Founder. “TeleTails Instant was developed to help reduce anxiety for both pet owners and veterinary practices, and a way for us to help play a small role in easing worry during an already stressful time.”
Practitioners looking to implement TeleTails Instant can visit https://www.teletails.com/instant for more information about how they can get started today.
TeleTails is a veterinarian-founded telemedicine platform that allows veterinarians and behaviorists to connect with pet owners when and where they need help the most. The company’s innovative software provides care teams with tools to offer a full workflow of live video consultations, flexible messaging, cross-team communication, and payment capabilities to securely and easily connect with pet owners digitally. To learn more, visit teletails.com.